Buying a brand new home should be one of the most exciting and straightforward property purchases you ever make. You get a warranty, the latest insulation standards, modern kitchens and bathrooms, and — in theory — none of the defects associated with older properties. In practice, however, new build homes frequently contain a significant number of defects that the housebuilder's own quality control process has missed. At Bath Surveyors UK, we provide professional new build snagging inspections across Bath, Keynsham, Radstock, Midsomer Norton, Frome and the surrounding areas.
What Is a Snagging Inspection?
A snagging inspection (or "snag survey") is a thorough, professional inspection of a newly completed property, carried out before or shortly after legal completion, to identify defects — known as "snags" — that the housebuilder is obligated to remedy under the terms of your warranty and your sale contract. A professional snagging inspection by a surveyor is far more comprehensive than a buyer's own walk-round inspection, and typically identifies many issues that buyers would miss entirely.
Why Do New Build Homes Have Defects?
This is a question our clients frequently ask — with some surprise. Surely a brand new home should be perfect? In reality, there are several reasons why new build homes regularly contain defects:
- Completion pressure. Housebuilders operate under significant commercial pressure to complete homes by their quarterly sales targets. This can mean homes are signed off before every detail has been finished to the required standard.
- Multiple trades. A new build home involves dozens of different trades — groundworkers, bricklayers, carpenters, electricians, plumbers, plasterers, decorators and many more. Co-ordinating all of these trades and ensuring their work interfaces correctly is a significant challenge.
- Site management pressures. Site managers are responsible for multiple plots at once and cannot inspect every detail of every property personally.
- Weather exposure. New build properties can sit in an exposed, partially completed state for months during construction, exposing fresh plasterwork, timber and joinery to weather before the building is fully watertight.
- First fix issues only visible at second fix. Some defects in the first fix trades (electrical cabling, plumbing runs, insulation) are only apparent once the second fix works (fixtures, fittings, finishes) are installed — by which point the first fix is concealed.
What Does a Professional Snagging Inspection Cover?
A professional snagging inspection by a Bath Surveyors UK surveyor is a room-by-room, element-by-element assessment of the entire property. We typically inspect and report on the following:
External Works
- Condition and alignment of brickwork, blockwork and render
- Roof covering — missing, cracked or misaligned tiles or slates
- Gutters and downpipes — correct fall, secure fixings, no leaking joints
- Windows and external doors — operation, seals, glazing, hardware
- Driveway, paths and patio areas — levels, falls, surface finish
- Boundary fencing and walls
- Drainage gullies and inspection chambers
Roof Space
- Roof structure — correct fixing and bracing of trussed rafters
- Insulation — adequate depth and full coverage, no gaps or compression
- Ventilation — adequate cross-ventilation to prevent condensation
- Any signs of water ingress from the roof covering above
All Rooms (Internally)
- Plastered walls and ceilings — cracks, hollowness, poor joints, paint finish
- Floors — squeaks, hollow spots, damaged or uneven floor finishes
- Internal doors — operation, latch alignment, draught seals, hardware
- Joinery — skirting boards, architraves, window boards — gaps, damage, finish
- Electrical — sockets, switches, light fittings — operation and fitting
- Heating system — radiators, thermostat, controls, commissioning documentation
Kitchen
- Units — alignment, doors and drawers, handles, hinges
- Worktops — condition, joints, splashbacks, upstands
- Appliances — operation and correct installation
- Plumbing under sink — leaks, correct pipework connections
- Extractor fan — operation and external duct
Bathrooms and En-Suites
- Tiling — grout, silicone seals, loose tiles, cuts and alignment
- Sanitary ware — chips, scratches, correct fixings
- Shower enclosures — seals, operation, correct fall to waste
- Extractor fans — operation and compliance with building regulations
How Many Defects Should I Expect?
Our experience at Bath Surveyors UK is that a typical new build property contains between 50 and 150 individual snags, ranging from minor cosmetic issues (a paint run, a missing mastic seal) to more significant items requiring professional attention (defective roof tiles, improperly fixed structural members, or insulation deficiencies that could affect energy performance). A professionally prepared snagging report provides you with a comprehensive, itemised list — with photographs — of every defect we identify. This document becomes your formal record of the issues you are asking the housebuilder to rectify.
When Should I Book a Snagging Inspection?
Ideally, a snagging inspection should be carried out before you legally complete — during the "pre-completion inspection" that housebuilders are required to offer under the New Homes Quality Code (which replaced the Consumer Code for Housebuilders). Identifying defects before completion gives you maximum leverage, as you can request that issues are resolved before you take ownership.
In practice, housebuilders sometimes resist or delay pre-completion inspections by independent surveyors. If this happens, you can still book a snagging inspection immediately after completion, and your warranty rights remain valid. Under the NHBC Buildmark Warranty (and equivalent schemes such as LABC Warranty and Premier Guarantee), the housebuilder is responsible for rectifying defects reported within the first two years. Do not wait — the sooner you identify and formally report defects, the sooner they will be resolved.
Your Warranty Rights
Most new build homes in the UK come with a 10-year structural warranty — the most common is the NHBC Buildmark Warranty. Under this warranty:
- Years 1–2 (Builder's Warranty Period): The housebuilder is responsible for rectifying defects and non-conformances with the NHBC standards. This is why getting a snagging inspection done promptly is so important.
- Years 3–10 (NHBC Insurance Period): NHBC provides insurance cover for major structural defects where the housebuilder is unable or unwilling to remedy them.
It is important to note that your warranty is not a substitute for a professional snagging inspection. Warranties have exclusions and limitations, and the process of making a claim against an NHBC warranty can be time-consuming. It is far better to identify and resolve defects under the builder's warranty period with professional support from the outset.
New Build Snagging in Bath and the Surrounding Area
There is a significant amount of new build activity across Bath and North East Somerset, including developments in Keynsham, Radstock, Midsomer Norton, Peasedown St John, Saltford and the outskirts of Bath itself. Bath Surveyors UK provides snagging inspections across all of these areas and can typically carry out an inspection within 5–7 working days of being instructed. Our snagging reports are delivered in PDF format within 48 hours of the inspection and include detailed photographs of every defect identified.
Frequently Asked Questions
Can the housebuilder stop me having an independent snagging inspection?
Housebuilders registered under the New Homes Quality Code are required to allow buyers to have an independent pre-completion inspection. However, not all housebuilders are registered, and even those who are may try to restrict access. If you encounter resistance, seek advice from your solicitor. After legal completion, you have an absolute right to appoint whoever you wish to inspect your own property.
Is a snagging inspection the same as a building survey?
No. A snagging inspection is specific to new build properties and focuses on identifying defects in the completed works relative to the specification and building regulations. A building survey is used for existing properties and assesses their overall condition. If you are buying a new build property, a snagging inspection is the appropriate service.
What if the housebuilder refuses to fix the defects I report?
If the housebuilder refuses to rectify defects reported during the two-year builder's warranty period, you can escalate your complaint through the New Homes Ombudsman (for properties covered by the New Homes Quality Code), or directly to NHBC if the property is covered by the Buildmark Warranty. Our snagging report provides the clear, documented evidence you need to support your case.
How much does a snagging inspection cost in Bath?
Our snagging inspection fees start from £450 for a two-bedroom apartment and range up to around £650 for a four-bedroom detached house. These fees include a comprehensive written report with photographs. Contact us for a precise quotation based on your property.
Buying a new build home in Bath or the surrounding area?
Book a professional snagging inspection with Bath Surveyors UK. We identify defects, produce a detailed report, and help you hold your housebuilder accountable. Fast turnaround — typically 5–7 working days.
Book a Snagging Inspection